Service Level Agreements

Several weeks ago, we reviewed ITIL, its practices, terminologies, and certification (you can read that here).  Part of ITIL’s definitions and methodologies are something known as SLAs. An SLA is a Service Level Agreement.  It is an agreement between an IT service provider and a customer.  It describes the IT service, documents Service Level Targets, and […]

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What Is The Kimball Group?

The Kimball Group is a team of people that specialize in designing data warehouses for business intelligence.  They came up with a methodology for designing data warehouses and other general business intelligence methodologies. What Is A Data Warehouse? A data warehouse takes data from a company’s databases and optimizes it for analytics.  Data warehouses are […]

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