Service Level Agreements

Several weeks ago, we reviewed ITIL, its practices, terminologies, and certification (you can read that here).  Part of ITIL’s definitions and methodologies are something known as SLAs. An SLA is a Service Level Agreement.  It is an agreement between an IT service provider and a customer.  It describes the IT service, documents Service Level Targets, and […]

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What Is The Kimball Group?

The Kimball Group is a team of people that specialize in designing data warehouses for business intelligence.  They came up with a methodology for designing data warehouses and other general business intelligence methodologies. What Is A Data Warehouse? A data warehouse takes data from a company’s databases and optimizes it for analytics.  Data warehouses are […]

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ITIL

In addition to working towards the Microsoft Technology Assistant Database certification test, there are some other certificates that I would like to eventually study for and obtain.  One that is near the top of the list is a certification for ITIL® (Information Technology Infrastructure Library).  ITIL is the most widely accepted approach to IT service management in […]

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SQL Cursors

In SQL, a cursor lets you process data on a row by row basis.  As we’ve seen, SQL is really good at manipulating data sets.  We can group many rows together, update many rows at the same time, delete many rows at the same time, etc.  However, instead of performing a single action on a set of […]

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What is Agile Software Development?

Agile software development is an idea that self-organizing and cross-functional teams can collaborate in a way that makes the software development process responsive to change.  True Agile does not define any specific methods to do this, but many people have their own ideas on how to achieve it.  In fact, the official Agile Methodology website […]

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